On Tue, 19 Nov 2019 09:05:13 -0600 John Donnelly john.p.donnelly@oracle.com wrote:

Does gitlab not generate email when a comment is added to a ticket ?

It does if your Gitlab notification settings are set that way. There are your global, your per organization, and your per project notification settings, and also the "notifications" switch in each issue and MR individually.

Thanks, pq